Support

Support for local narration workflows.

Get help with setup, model downloads, generation speed, project files, chunk review, and final MP3 export.

Contact support

Include the details below so the issue can be reproduced.

[email protected]

Bug report checklist

Windows version · Caldravo version · GPU model · screenshot · what you were doing · logs or error messages.

Troubleshooting

Common setup questions.

Start with a short Free Edition test project, then check the issue that matches what happened.

Setup failed

Check installer steps, permissions, and any visible error message.

Model download failed

Confirm internet access, disk space, and the selected model package.

CUDA/GPU not detected

Include your GPU model and driver/CUDA details when asking for help.

Browser did not open

Check whether the local app is running and whether the port is blocked.

Slow generation

Speed depends on GPU, model, script length, and selected settings.

Missing chunk audio

Check the project folder and whether generation completed for that chunk.

Final MP3 did not rebuild

Confirm all required chunks exist before rebuilding the final file.

License/payment issue

Include checkout email, order reference, and what failed.

Known issues and roadmap

Roadmap notes and known issues are tracked in the changelog.